Information We Collect

At EverHealth, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and public health services.

Information We Collect

When you use our website, complete contact forms, book appointments, report public health concerns, or request information, we may collect personal information such as your name, email address, phone number, mailing address, and any details you voluntarily provide.

How We Use Your Information

Your information is used to respond to inquiries, process appointment requests, provide municipal health services, investigate public health concerns, improve our website, communicate important updates, and comply with applicable legal obligations.

Appointment Requests & Health Forms

Information submitted through appointment booking forms, contact forms, clinic requests, or public health reporting forms is used solely to provide requested services and coordinate follow-up communication. We only collect information necessary to deliver municipal health services.

Cookies

Our website may use cookies to improve your browsing experience, remember user preferences, analyze website traffic, and enhance website performance. You may choose to disable cookies through your browser settings, although some website features may not function properly.

Analytics

We may use website analytics tools to understand how visitors interact with our website. This information is collected in aggregate and does not personally identify individual users.

Embedded Content

Some pages may include embedded content such as maps, videos, social media feeds, or external public health resources. Embedded content from other websites behaves the same as if you visited those websites directly and may collect information according to their own privacy policies.

Data Sharing

EverHealth does not sell, rent, or trade your personal information. Information may only be shared with authorized municipal departments, healthcare partners, or government agencies when necessary to provide requested services, protect public health, comply with legal requirements, or respond to emergencies.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to secure your data, no internet transmission can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to provide requested services, fulfill legal obligations, resolve disputes, maintain public records where required, and support municipal operations.

Your Rights

You may request access to the personal information we hold about you, request corrections to inaccurate information, or request deletion of your personal information where permitted by applicable law. Certain records may be retained where required by legal or regulatory obligations.

Children’s Privacy

Our website is intended for general public use. Personal information relating to minors should only be submitted by a parent, legal guardian, or authorized caregiver when requesting healthcare or public health services.

Third-Party Links

Our website may contain links to external government agencies, healthcare providers, and community organizations. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

EverHealth may update this Privacy Policy periodically to reflect changes in municipal services, legal requirements, or website functionality. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact EverHealth through our Contact page, by phone, or by email. We are committed to addressing your privacy concerns promptly and transparently.